Carolina Herrera: Job Opportunity



CH Carolina Herrera is opening a New Luxury Copley Place Mall

We are currently recruiting the whole team for this store! Are you ready for the challenge?

The Sales Ambassador / Key Holder is responsible for creating and organizing a pleasant shopping environment for our international clientele, providing excellent customer service and driving customer loyalty.

A Senior Sales Ambassador acts as a role-model for new employees and Junior Sales Ambassadors, assisting in improving their with brand, product and service awareness.


  •  Providing excellent customer service following the company customer experience protocol
  •  Achieving daily and weekly individual sales targets and KPI´s as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
  •  Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards
  • Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean and stocked
  • Processing transactions accurately and efficiently
  • Complying with all sales related policies and procedures
  • Unpacking, hanging/folding merchandise, stocking checks and securing security tags when needed
  • Maintaining and developing the store Client book (sales after care)
  • Monitoring the new staff training: Acting as a role-model to implementing the internal procedures, the company standards and the product awareness
  • Providing active support by sharing knowledge as a brand expert, in order to help develop new staff correctly with the aim of achieving the store goals


  • Minimum 3 year experience in fashion retail luxury stores
  • Passion for fashion
  • Orientation to results and the clients satisfaction
  • Excellent communication and negotiation skills
  • Other languages might be a benefit but not necessary


  • Identification with the company
  • Interpersonal communication
  • Initiative
  • People Development

Required experience:

  • Sales Assistant: 3 years

All resumes can be sent to

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